If you see a "Your order is still in pending state" page or if you see your order status is "Verification pending" or "To verify"
COD Order - You would be required to verify/confirm your order by any of the following:
- Give us a Missed call on +91 80395 91139 from the mobile number used to place the order
- SMS COD Y to +91 92233 00222 from the mobile used to place the order
Prepaid Order - Sometimes we don't receive confirmation of your payment from the payment gateway. This happens very rarely. If the payment confirmation is received within the hour, we'll verify and process your order. If not and we've received your payment after that, we'll refund your payment. This can take upto 7-10 working days for the refund to reflect in your account. In some cases your money is debited from your bank account, however we've not received it as well. In such cases your bank will credit your account in 48-96 hours.