We at Purplle maintain a very high level of quality control and till date, we receive minimal complaints about the quality of our packaging. Furthermore, less than 0.5% of our products we ship in a year are returned to us as damaged. To ensure your products remain undamaged during the shipping process, we package our products in boxes, which are covered in a waterproof plastic layer. Each individual product is then packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.