At Purplle, we are happy to help you with every enquiry you may have. Please connect our customer support to get your query addressed.

How to connect?

Step 1:

On your Purplle app on top right corner once you click on your profile photo you will find "Customer support" option.

Step 2: 

Scroll down and choose the "Customer Support" option.

Step 3:

You will find a Purplle chat emoji on bottom right corner. 

Step 4:

Once you on Purplle Chat you can select further option based on your queries.

Utilize our Chat bot for quick information on orders, delivery, returns, refund status, offers, payment methods, and other inquiries.

If you require further assistance from a customer service executive, continue on chat until you find  "Speak to an agent" option where you can select "Chat with an Agent" or "Make a Phone Call" option.