For Prepaid Orders, Elite/Elite Plus Membership, once purchased, cannot be cancelled.
For COD orders, Elite/Elite Plus Membership can be cancelled only when the entire order is cancelled. However, it is permissible only -
a. Within 7 days of purchase
b. The customer has not used any Elite Benefits.
There is no freebie product in the order in which Elite/ Elite plus membership was purchased.
If you have any further queries, please visit the customer support option in the application. Click on “Contact us”. You will see either “Write to us” and “Chat with us”. You can either Chat or Call us by following the “Chat with us” option.