We have made it easy for you to cancel your order if your order status is in 'Verification pending' or 'Verified' status. Just visit the My Orders page Purplle app, desktop, and mobile website click the cancel order button. You may cancel the entire order & place a fresh one. You cannot opt for a partial cancellation, but will have to cancel the entire order.
If you've placed a prepaid order the refund will be initiated and will reflect in your account in:-
Net banking / Debit Card / Credit Card - 7 to 10 working days.
Paytm / Mobikwik / Ola Money / FreeCharge or any other wallets - 1 - 2 working days
Purplle wallet - 24 hours