We have made it easy for you to cancel your order if your order status is Verification pending or Verified. Just visit the My Orders page in your account/profile on our Android and iOS Purplle apps, desktop, and mobile website hit the cancel order button. You may cancel the entire order & place a fresh one. We cannot cancel a particular product(s) before dispatch
but will have to cancel the entire order.
If you've placed a prepaid order the refund will be initiated and will reflect in your account in:-
Net banking / Debit Card / Credit Card - 7 to 10 working days.
Paytm / Mobikwik / Ola Money / FreeCharge or any other wallets - 48 to 72 hours
Purplle wallet - 24 hours