We apologize for the inconvenience. In certain instances mis-scanning by the delivery agent can result in the order reflecting as delivered.

In rare cases where your order shows as delivered but you haven’t received it, please make sure to report this to us within 48 hours. This will allow our team to investigate the issue and assist you promptly.

If you have any further questions, please visit the customer support option in the application. Click on “Contact us”. You will see either “Write to us” and “Chat with us”. You can either Chat or Call us by following the “Chat with us” option.