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Returns, Replacements and Refunds
I have received a damaged or defective item/wrong product in my order, how should I proceed?
Fri, 6 Sep, 2019 at 5:47 PM
If I am not satisfied with quality of product can I get it replaced?
Mon, 21 Aug, 2017 at 4:35 PM
How do I return a purchased item on Purplle?
Fri, 6 Sep, 2019 at 5:49 PM
What are the items that cannot be returned?
Wed, 9 Aug, 2017 at 5:02 PM
Do I have to return the free gift when I return a product?
Wed, 9 Aug, 2017 at 5:03 PM
Can I return part of my order?
Mon, 21 Aug, 2017 at 3:59 PM
I have returned an item on Purplle. How long will it take to receive my refund/replacement?
Sat, 4 Nov, 2017 at 3:21 PM
When will I get my refund?
Fri, 1 Dec, 2017 at 11:40 AM
What if I used discount vouchers or Purplle Money during the time of payment and I have to cancel my order?
Mon, 21 Aug, 2017 at 3:58 PM
If I receive a physically damaged product can I get it replaced?
Wed, 9 Aug, 2017 at 5:05 PM