Returns will not be accepted under the following conditions:
- Product is damaged due to misuse/overuse
- Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
- Serial Number is tampered
- Defective products that are covered under Seller/Manufacturer’s warranty
- Product is used or altered
- If request is initiated after 15 days of order delivery
- Free product provided by brand
Categories not eligible for Return:
- Personal care appliances cannot be returned due to hygiene issues
Please note: For certain marketing campaigns or mega sale periods, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. If you have any further questions, please visit the customer support option in the application. Click on “Contact us”. You will see either “Write to us” and “Chat with us”. You can either Chat or Call us by following the “Chat with us” option.