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Returns, Replacements and Refunds

I have received a damaged or defective item/wrong product in my order, how should I proceed?
Tue, 18 Feb, 2020 at 3:36 PM
If I am not satisfied with quality of product can I get it replaced?
Thu, 13 Feb, 2020 at 6:32 PM
How do I return a purchased item on Purplle?
Tue, 27 Oct, 2020 at 12:17 PM
When can I not return my order ?
Thu, 13 Feb, 2020 at 6:33 PM
Do I have to return the free gift when I return a product?
Mon, 23 Mar, 2020 at 4:02 PM
I have returned an item on Purplle. How long will it take to receive my refund/replacement?
Thu, 13 Feb, 2020 at 6:35 PM
When will I get my refund?
Thu, 13 Feb, 2020 at 6:36 PM
What if I used discount coupon code vouchers during the time of payment and I have to cancel my order?
Thu, 13 Feb, 2020 at 6:36 PM
What if a product is missing from the products that I have ordered?
Thu, 13 Feb, 2020 at 6:36 PM
I want to change the reverse pickup address
Thu, 13 Feb, 2020 at 6:37 PM