In the case of a return, we process the refund/replacement once the products have been received and verified at our warehouse. It takes around 5-7 days for the products to reach our warehouse.
Return & Refund:
Prepaid: For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 7 to 10 business days. If the payment was made using Paytm / Mobikwik / Freecharge / Ola Money or any other such wallets, the refund will reflect in your account in 2-3 days. If the payment was made using Purplle Wallet, the refund will reflect in your account in 24 hours.
Cash on Delivery: For cash on delivery transactions, you are required to email us your Bank Name, Account Holder Name, Account Number and IFSC Code, using which we will transfer money via NEFT in your bank account and it will reflect in your account in next 3-5 working days.
Return & Replacement: If it is a case of replacement, it is subject to the availability of stock. In the case that a replacement may not be available, we will refund you the full amount of the product(s). Orders placed using a cashback coupon are not eligible for returns or refunds post dispatch.