We're sorry you didn't receive the product(s). Our shipments go through rigorous quality check processes before they leave our warehouse, however, there is a slight possibility that the product(s) are missing. We urge you do not accept seal open/ Tampered/Leaked/Damaged shipment box as returns won't be accepted in such cases.

Kindly check the following:

Was the box was opened or in a tampered condition?

Was there another small transparent tape on top of our Purplle tape on any side?

Was the shrink wrap (Plastic waterproof packing) around the shipment missing?

Did you notice anything else that may have led to the missing product(s)?

Please contact our Customer Support team via phone (+91- 92233 00222) or email (customercare@purplle.com) so we can dispatch or refund it for you at the earliest.