We're sorry you didn't receive the product(s). Our shipments go through rigorous quality check processes before they leave our warehouse, however, there is a slight possibility that the product(s) are missing. We urge you do not accept seal open/ Tampered/Leaked/Damaged shipment box as returns won't be accepted in such cases.
Kindly check the following:
· Was the box was opened or in a tampered condition?
· Was there another small transparent tape on top of our Purplle tape on any side?
· Was the shrink wrap (Plastic waterproof packing) around the shipment missing?
· Did you notice anything else that may have led to the missing product(s)?
Please contact our Customer Support team via phone (022-4194 1901) or email (email@example.com) so we can dispatch or refund it for you at the earliest.